Innovective Privacy Policy

1.1. Data Controller and Data Protection Officer

Innovective (registered address: Forma House, 40 Bowling Green Lane, London, United Kingdom, EC1R 0NE, email: [email protected], website: https://innovective.com) acts as the data controller for personal information collected through our services.

This means we determine the purposes and means of processing your personal data. We are committed to handling your information responsibly and in compliance with applicable data protection laws.

For any privacy-related inquiries or to exercise your rights regarding your personal data, please contact our Data Protection Officer at:

• Email: [email protected]
• Address: Data Protection Officer, Innovective Ltd, Forma House, 40 Bowling Green Lane, London, EC1R 0NE, United Kingdom

1.2. Your Rights

As an Innovective user or client, you have several rights regarding your personal data:

• Access your data: You can ask for a copy of all the personal information we have about you.
• Fix or delete your data: If your information is wrong, we'll correct it. In some cases, you can ask us to delete your data completely.
• Pause processing: You can ask us to temporarily stop using your data while concerns are addressed.
• Object to processing: In certain situations, you can tell us to stop using your data for specific purposes.
• Take your data elsewhere: You can request your data in a format that's easy to transfer to another service.

To exercise any of these rights, just email us at [email protected].

If you believe we're not handling your data properly, you can file a complaint with your local data protection authority, whether that's where you live, work, or where you think the issue occurred. Additional information about your data protection rights can also be found in our Terms and Conditions.

2.1. Registration on Our Website

If you register for our services or events, download resources, or submit messages through our contact forms, you'll be asked to provide personal data. The information you enter in registration forms will be transmitted to Innovective as the data controller. This is necessary to provide you with the requested services.

2.2. Contact Forms

Our website features several contact forms you can use to get in touch with us electronically. To handle your request, we require a valid email address, and we store your IP address and the time of your request to prevent misuse of our contact forms.

Alternatively, you may contact us via email at [email protected]. When you contact us, the personal data you provide is automatically stored to handle our communications with you.

In some cases, we may ask for additional information such as your name, occupation, address, or telephone number.

2.3. Newsletter

We may offer a periodic email newsletter subscription by collecting your email address. Sometimes we may request additional information such as your name, occupation, address, or telephone number.

When you subscribe to our newsletter, we store your IP address along with the date and time of subscription. This helps us prevent misuse of our services and protects your email address. This data is only used for newsletter distribution.

You may unsubscribe at any time by following the unsubscribe instructions included in each newsletter.

2.4. Testimonials

We display personal testimonials from satisfied customers on our site along with other endorsements. We will only post your testimonial along with your name with your explicit permission.

2.5. Logfiles

We collect personal data through our internet access logs. When you access our website, your internet address is automatically collected and is placed in our internet access logs. We also record the pages you visit within our website, when you visit them, and information about your computer hardware and software.

This information may include IP addresses, browser type and version, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, number of visits, websites from which you accessed our site, and pages that are accessed by your system.

The processing of this data is necessary for the provision and security of our website. We do not link this data to specific individuals. After processing for these purposes, the data will be deleted.

2.6. Special Categories of Personal Data

Other than information you provide when applying for a job at Innovective, we do not generally collect special categories of personal data through our website.

"Special categories of personal data" includes personal information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or data concerning sexual orientation.

We advise you not to provide any unsolicited sensitive personal data. Innovective uses HTTPS and other appropriate technical and organizational measures to secure personal data transmitted through our website.

3.1. Third-Party Services

We use various third-party services to support our website and services we provide to you. These third parties may process your personal data as part of the services they provide to us. For more information about our relationships with third parties, please also review our Terms and Conditions.

• Amazon Web Services EMEA SARL with its registered address at 38 Avenue John F. Kennedy, L-1855 Luxembourg: We share certain data with AWS for hosting and storage purposes.
• Google Cloud EMEA Limited: Emails sent to us and Google Meet communications may be stored and processed through Google's workspace platform.
• Google Ireland Limited located at Gordon House, Barrow Street, Dublin 4, Ireland: We use Google Analytics to understand website usage patterns and improve our services.
• Sitecore UK Ltd (Moosend) with its registered headquarters at 10 Eastbourne Terrace, London, W2 6LG, United Kingdom: Used for email marketing services and newsletter management.

3.2. Social Media Platforms

When you interact with Innovective on social media including LinkedIn, Instagram, YouTube, and X (formerly Twitter), these providers are controllers for the relevant data processing. Each platform has its own privacy policy governing how they handle your data.

We recommend reviewing the privacy policies of these platforms to understand how they process your personal data when you interact with us through their services.