Legal
Our terms and policies, in one place. Each one says when it was last updated.
Using our website
- Terms and Conditions
The general terms for the website and every service Innovective provides.
In a hurry? Read the short version.
Updated 2 March 2025
- Privacy Policy
What personal data Innovective holds, why, for how long, and the subprocessors that handle it.
Updated 22 August 2026
Working with us
- Portal Service Terms
How the client portal may be used, who is responsible for each account and any AI agent acting with it, and when access can be suspended or removed.
Updated 19 October 2026
- Confidentiality and Non-Disclosure Terms
Your information stays within Innovective, except for the processing set out in the Privacy Policy and the few exceptions listed.
Updated 19 October 2026
- Testimonial and Marketing Release
The terms on which a testimonial, case study or your logo is published, item by item, and how to withdraw it.
Updated 19 October 2026
Ordering online
- Booking Terms for Consumers
The terms a session is booked and paid under by a private individual: the price, your 14-day right to cancel, refunds and your statutory rights.
Updated 20 October 2026