Innovective Privacy Policy

1. General Information

1.1. Data Controller and Data Protection Officer

  • Email: [email protected]
  • Address: Data Protection Officer, Innovective Ltd, Forma House, 40 Bowling Green Lane, London, EC1R 0NE, United Kingdom

1.2. Your Rights

  • Access your data: You can ask for a copy of all the personal information we have about you.
  • Fix or delete your data: If your information is wrong, we'll correct it. In some cases, you can ask us to delete your data completely.
  • Pause processing: You can ask us to temporarily stop using your data while concerns are addressed.
  • Object to processing: In certain situations, you can tell us to stop using your data for specific purposes.
  • Take your data elsewhere: You can request your data in a format that's easy to transfer to another service.

2. Data Collection and Processing

2.1. Registration on Our Website

2.2. Contact Forms

2.3. Newsletter

2.4. Testimonials

2.5. Logfiles

2.6. Special Categories of Personal Data

3. Data Shared With Third Parties

3.1. Third-Party Services

  • Amazon Web Services EMEA SARL with its registered address at 38 Avenue John F. Kennedy, L-1855 Luxembourg: We share certain data with AWS for hosting and storage purposes.
  • MongoDB, Inc. (MongoDB Atlas) located at 1633 Broadway, 38th Floor, New York, NY 10019, USA: We use MongoDB Atlas as our database provider for storing and processing data as part of our services.
  • Anthropic, PBC located at 548 Market Street, PMB 90375, San Francisco, CA 94104, USA: We use Anthropic's Claude AI models to power certain features of our services.
  • Clerk Inc. located at 660 King Street, Unit 345, San Francisco, CA 94107, USA: We use Clerk to provide authentication and login functionality for our services.
  • Google Cloud EMEA Limited: Emails sent to us and Google Meet communications may be stored and processed through Google's workspace platform.
  • Google Ireland Limited located at Gordon House, Barrow Street, Dublin 4, Ireland: We use Google Analytics to understand website usage patterns and improve our services.
  • Amplitude Inc. located at 201 Third Street, Suite 200, San Francisco, CA 94103, USA: We use Amplitude for website analytics and session replay functionality to understand how visitors interact with our website and improve user experience.
  • Simple Analytics B.V. with company ID 88269922, located at Jacob van Lennepstraat 78 H, Amsterdam, The Netherlands: We use Simple Analytics for privacy-friendly website analytics to understand website usage patterns and improve our services.

3.2. Social Media Platforms

4. Cookies

  • Strictly necessary cookies: These cookies are essential for website functionality and cannot be disabled.
  • Google Analytics cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Amplitude analytics and session replay cookies: These cookies help us understand website usage patterns and may include session replay functionality to improve user experience. Session replay is only enabled when you provide consent for analytics cookies.

5. Data Storage and Deletion

  • The amount, nature, and sensitivity of the personal data
  • The potential risk of harm from unauthorised use or disclosure
  • The purposes for which we process the data and whether we can achieve those purposes through other means
  • Applicable legal requirements
  • Contact form submissions: Retained for 2 years after your last interaction with us
  • Newsletter subscriptions: Retained until you unsubscribe
  • Website logs: Retained for up to 90 days
  • Client data: Retained for the duration of our business relationship plus 7 years for legal and tax purposes

6. Policy Changes

  • Post a notice on our website highlighting the changes
  • Update the "last updated" date at the top of this privacy policy
  • Notify you directly if the changes significantly affect your rights (such as by email if we have your contact details)